Front Desk Associate

D1 Training - Brighton; Brighton (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Free gym membership

Job summary

D1 Training - Brighton is seeking a part-time Front Desk Associate to join our fitness-focused community in Brighton, MI. The role focuses on greeting members, handling phone and email inquiries, coordinating prospective member bookings, and supporting daily facility operations.

The position emphasizes afternoon and evening availability, with 5–15 hours weekly. Opportunities for advancement and ongoing training are available in a dynamic, supportive gym environment.

Qualifications

• 1+ years in sales.
• 1+ years in a customer service setting ideally in the fitness industry.

Responsibilities

• Contribute to a welcoming, supportive atmosphere by serving as the 'face of D1' when members enter the facility.
• Making outbound calls daily to prospective members with an emphasis on responsiveness and value.
• Logging and managing communications with current and prospective members.
• Providing accurate and beneficial information about D1 services to meet members' goals.
• Lead daily cleaning tasks to maintain a world-class fitness environment.
• Willingness to contribute to other tasks as needed for facility operations.
• Most Hours are in afternoons/nights

Skills

Sales experience

Customer service

Job description

Do you enjoy working in a high-energy, fitness-focused environment? Are you looking for a position that will help you maintain work-life balance while growing your skills in the health and wellness industry? Then consider joining our growing team of enthusiastic, collaborative fitness professionals in a dynamic, community-focused athletic training facility!

D1, an athletic-based group training facility for adults and youth athletes ages 7 and up is a growing fitness facility in the Brighton area. With membership increasing every day, individuals are needed to support our daily operations. The Front Desk Associate will be responsible for phone and email communications, greeting and supporting member needs in facility, coordination of prospective member bookings, and outreach to prospective clientele. This is a part-time position with an expectation of approximately 5-15 work hours per week. We are particularly interested in individuals with availability in the afternoon and evenings on weeknights, and Saturday morning/ early afternoon availability.

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

Benefits/Perks

• Continuing education provided by D1's team of world-class coaches and fitness-oriented professionals.
• Free membership in our state-of-the-art facility.

D1's mission is to provide the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.

At D1, we define athlete as anyone with a fitness goal. Our promise to our athletes is: "You pick the goal, we help you get there" and we aim to motivate and inspire all to be their best. The culture of D1 separates us as we are all driven to make an impact on those we serve.

Responsibilities

• Contribute to our welcoming, supportive atmosphere by serving as the "face of D1" when members enter the facility.
• Making outbound calls daily to prospective members with an emphasis on responsiveness and value.
• Making sure all communications with current and prospective members are logged and managed correctly.
• Provide accurate and beneficial information to members about D1 services to ensure we are providing optimal supports to meet their goals.
• Lead daily cleaning tasks to maintain a world-class fitness environment for members.
• Willingness to contribute to other tasks as needed in support of overall facility operations.
• Most Hours are in afternoons/nights

Preferred Qualifications

• 1+ years in sales.
• 1+ years in a customer service setting ideally in the fitness industry.