Fitness Club Front Desk Concierge

RPMGlobal; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision coverage

401(k) Retirement plan

Life Insurance

Paid time off

Free gym memberships

Job summary

Plus One, part of the Optum Workplace Well-being portfolio, operates a fitness center in downtown Manhattan. The receptionist will greet members, handle inquiries and payments, and support front desk administration while contributing to a clean, welcoming environment.

The role requires strong customer service, organizational skills and basic computer proficiency with Microsoft Word, Excel, Outlook and web apps. CPR/AED may be required for the location, to be reimbursed per policy.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Word, Excel, Outlook and basic web apps.

Responsibilities

• Greet members and guests warmly as they enter the facility.
• Respond to feedback and concerns promptly, escalate to management as needed.
• Handle front desk inquiries and payments; fulfill administrative duties.
• Maintain facility cleanliness and manage inventory of supplies and retail items.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Tools

Microsoft Word

Excel

Outlook

Web applications

Job description

Plus One, part of the Optum Workplace Well-being portfolio, operates a fitness center in downtown Manhattan. The receptionist will greet members, handle inquiries and payments, and support front desk administration while contributing to a clean, welcoming environment.

The role requires strong customer service, organizational skills and basic computer proficiency with Microsoft Word, Excel, Outlook and web apps. CPR/AED may be required for the location, to be reimbursed per policy.