Fitness Center Lead & Group Fitness Instructor

FirstService Residential; Baltimore (MD); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical plans

Dental and vision

401k with company match

Paid holidays

Job summary

FirstService Residential in Baltimore is seeking a Fitness Manager to oversee daily fitness floor operations, equipment maintenance, and staff supervision. You will deliver high-energy group fitness classes and personal training while maintaining exceptional customer service and safety standards.

You will coordinate front desk schedules, manage equipment inventories, and use Canva to design monthly calendars and promotional materials.

Qualifications

• Minimum 1 year supervisory/lead experience in a gym or recreation setting.
• Current CPR/AED and First Aid certifications.
• Nationally accredited personal training certification (NASM, ACE, ACSM, or equivalent).
• Minimum 1 year of experience teaching group exercise formats.
• Excellent interpersonal, problem-solving, organizational, and customer service skills.
• Working knowledge of Canva, Microsoft Excel, and scheduling platforms.
• Willingness to work a flexible schedule including evenings, weekends, holidays.
• Successful completion of a comprehensive pre-employment background check and drug screening.

Responsibilities

• Manages daily fitness center floor operations, ensuring an orderly, safe, welcoming, and motivating environment.
• Coordinates schedules and daily task checklists for Front Desk staff, personal trainers, and group fitness instructors. Conducts staff onboarding, site orientations, and routine team meetings.
• Enforces community fitness center rules, operating hours, guest-access guidelines, and equipment etiquette.
• Conducts daily equipment safety inspections, oversees sanitation protocols, and tracks maintenance work orders. Prepares annual equipment audit reports and coordinates with service vendors.
• Maintains inventory counts and restocks fitness supplies, sanitizing wipes, resistance bands, accessories, and promotional materials.
• Reviews and prepares month-end check requests for contract group exercise instructors and verifies personal training session fulfillment reports.
• Manages group fitness schedules and updates room-booking and class-registration software platforms.
• Compiles weekly and monthly facility check-in and usage reports for the General Manager and the Fitness Committee.
• Uses design tools (e.g., Canva) to create the monthly group exercise calendar, event flyers, wellness bulletins, and digital signage.
• Resolves resident app and software login issues, assists with account setup, and logs technical support tickets as needed.
• Instructs 7–10 group exercise classes per week across various formats (strength, HIIT, conditioning, etc.) to maintain consistent classes.
• Delivers resident equipment orientations, baseline fitness assessments, and customized exercise prescriptions.
• Conducts individual personal training sessions in accordance with facility policies and residents' goals.

Skills

Supervisory experience

Group exercise instruction

Customer service

Microsoft Excel

Education

NASM/ACE/ACSM certification

First Aid/CPR certification

Tools

Canva

Fitness management software

Scheduling platforms

Job description

FirstService Residential in Baltimore is seeking a Fitness Manager to oversee daily fitness floor operations, equipment maintenance, and staff supervision. You will deliver high-energy group fitness classes and personal training while maintaining exceptional customer service and safety standards.

You will coordinate front desk schedules, manage equipment inventories, and use Canva to design monthly calendars and promotional materials.