Fitness Center Experience Specialist

Arch Amenities Group; Washington, Northern (Washington County, KY); Hybrid; USD 22,000 - 34,000; Full time

Job summary

Arch Amenities Group, LLC is seeking a Fitness Attendant to supervise the fitness center, greet guests, and ensure a clean, safe environment while delivering outstanding customer service. You will conduct onboarding appointments, set up and maintain equipment, and assist members with orientations and exercise guidance.

This role requires punctuality and flexibility, including evenings, weekends, and holidays, with regular reviews from a supervisor and opportunities to perform additional duties

Qualifications

• Onboarding new members and orientations
• Customer service focus for members and guests
• Ability to explain programs and equipment usage
• Maintain cleanliness and safety in fitness areas
• Attend meetings and trainings as required
• Punctuality and availability for evenings, weekends, holidays

Responsibilities

• Set up, maintain, and clean all fitness equipment and facility areas.
• Perform fitness assessments and orientations for new members
• Work with members and medical members to write exercise prescriptions
• Greet guests, explain programs and activities, and provide guidance on equipment usage
• Report and resolve guest complaints promptly and professionally
• Maintain accurate attendance records and ensure compliance with all rules and regulations
• Monitor the safety and cleanliness of the front desk and surrounding areas
• Attend all required meetings and trainings
• Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays
• Meet regularly with supervisor to review duties and performance
• Perform additional duties as assigned

Job description

Arch Amenities Group, LLC is seeking a Fitness Attendant to supervise the fitness center, greet guests, and ensure a clean, safe environment while delivering outstanding customer service. You will conduct onboarding appointments, set up and maintain equipment, and assist members with orientations and exercise guidance.

This role requires punctuality and flexibility, including evenings, weekends, and holidays, with regular reviews from a supervisor and opportunities to perform additional duties