Fitness Attendant

WTS Spa and Fitness; New York (NY); On-site; USD 27,000 - 39,000; Part time

Job summary

Arch Amenities Group is seeking a Fitness Attendant to oversee the fitness center, ensuring a clean, safe, and welcoming environment for guests while delivering outstanding customer service.

You will set up and maintain equipment, greet guests, guide usage, and handle guest concerns promptly and professionally. The role requires flexibility for evenings, weekends, and holidays, with regular meetings to review duties and performance.

Responsibilities

• Set up, maintain, and clean all fitness equipment and facility areas.
• Greet guests, explain programs and activities, and provide guidance on equipment usage.
• Report and resolve guest complaints promptly and professionally.
• Maintain accurate attendance records and ensure compliance with all rules and regulations in a tactful manner.
• Monitor the safety and cleanliness of the front desk and surrounding areas.
• Attend all required meetings and trainings.
• Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays.
• Meet regularly with supervisor to review duties and performance.
• Perform additional duties as assigned.

Job description

Reports to: Workplace Experience Director

Job Type: Non-Exempt

Arch Amenities Group

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Fitness Attendant is responsible for the general supervision of the fitness center, ensuring a clean, safe, and welcoming environment for all guests while delivering outstanding customer service.

Key Responsibilities:

• Set up, maintain, and clean all fitness equipment and facility areas.
• Greet guests, explain programs and activities, and provide guidance on equipment usage.
• Report and resolve guest complaints promptly and professionally.
• Maintain accurate attendance records and ensure compliance with all rules and regulations in a tactful manner.
• Monitor the safety and cleanliness of the front desk and surrounding areas.
• Attend all required meetings and trainings.
• Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays.
• Meet regularly with supervisor to review duties and performance.
• Perform additional duties as assigned.

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affir...

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

Location

51 W 52nd St

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $24.00 - $24.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.