First-Year Experience Programs Lead

NU USA Northeastern University; Michigan; Presencial; USD 60.000 - 72.000; Jornada completa

Descripción de la vacante

Northeastern University in Oakland is seeking a Student Services Coordinator to design, coordinate, and execute cohort-based programming that supports first-year students and their transition. You will collaborate across Student Life and campus partners to deliver inclusive programming, events, and community outreach.

The role emphasizes fostering belonging, guiding student success, and building partnerships with academic affairs and advising.

Formación

• Bachelor's degree required; Master's degree preferred.
• 3–5 years of relevant experience in student affairs, first-year programs, orientation, or related higher education programming.
• Demonstrated knowledge of student development theory and best practices in student affairs.
• Proven expertise in event planning, coordination, and program management.
• Strong interpersonal and communication skills with the ability to engage effectively across diverse constituencies, including students, families, faculty, and staff.
• Ability to build and sustain collaborative working relationships within a multicultural environment.
• Flexibility to work evenings and weekends, particularly during orientation periods and peak programming cycles.

Responsabilidades

• Programming design, coordinate, and implement a comprehensive calendar of cohort-based programs and events that support student transition, connection, and success.
• Develop intentional programming sequences that build community within first-year cohorts across the academic year, from pre-arrival through the end of the first year.
• Assess program effectiveness through data collection, participant feedback, and outcome reporting; use findings to inform continuous improvement.
• Collaborate with academic affairs, advising, and other campus partners to integrate curricular and co-curricular touchpoints into student experience.
• Support the planning and execution of student programs.
• Student staff oversight: Recruit, hire, train, and supervise student staff and peer leaders who support first-year programs and orientation initiatives.
• Provide ongoing coaching, development, and performance evaluation for student staff to ensure high-quality program delivery.
• Administrative functions: Manage budgets for areas of responsibility, including purchasing, expense tracking, forecasting, and Concur submissions.
• Prepare program reports, assessments, and communications as needed to support departmental operations and institutional reporting.
• Maintain working knowledge of applicable university policies, regulations, and procedures; ensure programmatic compliance.
• Represent the department on Student Life, departmental, and campus-wide committees as assigned.
• Community outreach & resource connection: Serve as a primary connector between students and external community organizations, proactively identifying and cultivating partnerships that expand resource access and support student needs.
• Provide individualized support and mentoring to students and student organizations, initiating referrals to community and campus resources as appropriate.
• Build and maintain an active network of community partners to enrich programming offerings and create pathways for students beyond the campus environment.

Conocimientos

Interpersonal skills

Communication

Event planning

Program management

Flexibility

Educación

Bachelor's degree

Master's degree

Herramientas

Concur

Descripción del empleo

Northeastern University in Oakland is seeking a Student Services Coordinator to design, coordinate, and execute cohort-based programming that supports first-year students and their transition. You will collaborate across Student Life and campus partners to deliver inclusive programming, events, and community outreach.

The role emphasizes fostering belonging, guiding student success, and building partnerships with academic affairs and advising.