First-Line Customer Support Specialist

Pinnacle Health Nutrition; Oklahoma; On-site; USD 32,000 - 42,000; Full time

Job summary

Pinnacle Health Nutrition is seeking an enthusiastic and experienced individual to provide first-line customer service support via telephone and email, and to assist with administrative tasks across the organisation. The role focuses on handling inbound enquiries from external customers, resolving issues, and building strong relationships to ensure customer satisfaction.

You will work within our call centre, maintain a friendly professional attitude, and contribute to service excellence by

Qualifications

• Provide first-line customer service via telephone and email.
• Assist administration across departments.
• Maintain customer relationships and support best practices.

Responsibilities

• Provide efficient, effective service to customers by phone and email.
• Build and maintain relationships with new and existing customers.
• Handle data administration and department support.
• Ensure compliance with company policies.
• Promote a professional company image.

Skills

Customer service

Telephone handling

Email communication

Administration

Teamwork

Job description

Pinnacle Health Nutrition is seeking an enthusiastic and experienced individual to provide first-line customer service support via telephone and email, and to assist with administrative tasks across the organisation. The role focuses on handling inbound enquiries from external customers, resolving issues, and building strong relationships to ensure customer satisfaction.

You will work within our call centre, maintain a friendly professional attitude, and contribute to service excellence by