First Impressions Associate

Hanger Law; Virginia Beach (VA); On-site; USD 30,000 - 38,000; Full time

Job summary

Hanger Law in Virginia Beach is seeking a First Impressions Associate to greet visitors and support the entire office. You will handle front desk duties, answer calls and emails, and help with clerical tasks to ensure smooth daily operations.

The ideal candidate will have strong communication and writing skills, a high school diploma (associates preferred), and proficiency with Microsoft Office. Prior experience at Chick Fil'A or Starbucks is a plus as customer-service background.

Qualifications

• Associates degree preferred.
• High school diploma required.
• Proficient with Microsoft Office Suite.
• Reliable, professional, courteous and patient.
• Excellent communication and writing skills.
• Experience at Chick Fil'A or Starbucks preferred.

Responsibilities

• Greet guests, employees and clients and clarify the visit purpose.
• Handle mail, documents, supplies and packages; distribute items to offices.
• Schedule appointments and manage office support; maintain filing system.
• Support training and growth initiatives within the firm.

Skills

Communication

Customer service

Writing

Microsoft Office

Education

High school diploma

Associates degree

Tools

Microsoft Office

Job description

Hanger Law is looking for a First Impressions Associate to join our team in our Virginia Beach office. This person will greet and assist visitors and clients of the organization as well as provide an admin support to the entire office.

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.

Responsibilities

• Guest services – Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
• Administration – Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required.
• In the past, Hanger Law has used this position as a training ground for other positions in the firm. A desire to learn and grow is essential.
• Other work as needed.

Requirements

• Associates degree is preferred
• A high school diploma is required
• Proficient with Microsoft Office Suite
• Reliable, professional, courteous and patient
• Excellent communication and writing skills
• Experience at Chick Fil'A or Starbucks preferred

About Hanger Law

Hanger Law is a firm dedicated to excellent customer service by bringing peace to the process and clarity where there is confusion for clients. We value staff that are: proactive, positive, team-players, hungry, humble and people-smart. Our employees enjoy a work culture that promotes personal and professional growth and empowers employees to take ownership of their roles. We want all employees to make an impact wherever they serve.

Benefits

For full-time salaried employees: Hanger Law benefits include health care, vision care, dental care, paid time off, retirement savings, and professional development.