First Article Associate 1

Arrow Enterprise Computing Solutions; Phoenix (AZ); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

401k with matching

Paid time off

HSA/HRA options

Tuition reimbursement

Climate controlled environment

Job summary

Arrow Enterprise Computing Solutions in Phoenix, AZ is seeking a First Article Associate (New Product Introduction Technician) to support our new and existing clients with their product needs.

You will work under engineering guidance to develop first article documentation, track customer requirements, manage orders, and assist on the production floor during pilot runs, ensuring quality compliance.

Qualifications

• 2-year degree with 2–4 years of experience, or high school diploma with equivalent related experience.
• Attention to detail and ability to work under moderate supervision.
• Experience in a manufacturing or production environment is a plus.

Responsibilities

• Supports key customers by requesting and tracking customer-specific requirements and creating first article for firmware programming.
• Acts as account manager for key customer accounts including order entry and tracking.
• Under engineer direction, create and develop products/documentation per technical specs and analyze data for setup criteria.
• Adhere to quality compliance requirements per Engineering leadership.
• Create detailed work instructions from the first article build process, including photographing all stages.
• Provide support to production floor during pilot runs.

Education

2-year degree or equivalent experience

Job description

Position:

First Article Associate 1

Job Description:

We are looking for a First Article Associate (New Product Introduction Technician) to join our team in Phoenix. This individual will be supporting our new and existing clients with their new product needs.

Fully In Office:

Monday-Friday

What You'll Be Doing:

• Supports key customers by requesting and tracking customer specific requirements and ensuring Arrow internal processes meet the defined customer requirements and under the direction of an engineer creates and develops first article for firmware programming.
• Support key account customers by requesting and tracking customer specific requirements and ensuring our internal processes meet the defined CSR.
• Acts as account manager for key customer accounts including order entry, tracking, etc.
• Under the direction of an engineer, create and develop products/documentation per customers' technical specifications and by analyzing technical data to determine appropriate setup criteria and project completion.
• Adhere to all quality compliance requirements through the execution of duties assigned by Engineering leadership.
• Use information gathered in the first article build process to create detailed work instruction to be used on the production floor, including taking photos of all stages.
• Provide support to production floor during Pilot runs.

What We Are Looking For:

• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Completes work under moderate supervision
• Likely to act as an informal resource for colleagues with less experience
• Identifies key issues and patterns from partial/conflicting data
• Takes a broad perspective on problems and spots new, less obvious solutions
• Typically requires a 2-year degree with 2-4 years of experience, or High school graduate with equivalent related experience.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off (including sick, holiday, vacation, etc.)
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Tuition Reimbursement
• Short-Term/Long-Term Disability Insurance
• Climate controlled environment with excellent break room facilities
• Growth Opportunities
• And more!

Posting Range:

$25.58-$34.00

Location:

US-AZ-Phoenix, Arizona (East Sky Harbor Cir)

Time Type:

Full time

Job Category:

Engineering and Technology

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)