First Article Associate: New Product Intro Tech (In Office)

Arrow Enterprise Computing Solutions; Phoenix (AZ); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

401k with matching

Paid time off

HSA/HRA options

Tuition reimbursement

Climate controlled environment

Job summary

Arrow Enterprise Computing Solutions in Phoenix, AZ is seeking a First Article Associate (New Product Introduction Technician) to support our new and existing clients with their product needs.

You will work under engineering guidance to develop first article documentation, track customer requirements, manage orders, and assist on the production floor during pilot runs, ensuring quality compliance.

Qualifications

• 2-year degree with 2–4 years of experience, or high school diploma with equivalent related experience.
• Attention to detail and ability to work under moderate supervision.
• Experience in a manufacturing or production environment is a plus.

Responsibilities

• Supports key customers by requesting and tracking customer-specific requirements and creating first article for firmware programming.
• Acts as account manager for key customer accounts including order entry and tracking.
• Under engineer direction, create and develop products/documentation per technical specs and analyze data for setup criteria.
• Adhere to quality compliance requirements per Engineering leadership.
• Create detailed work instructions from the first article build process, including photographing all stages.
• Provide support to production floor during pilot runs.

Education

2-year degree or equivalent experience

Job description

Arrow Enterprise Computing Solutions in Phoenix, AZ is seeking a First Article Associate (New Product Introduction Technician) to support our new and existing clients with their product needs.

You will work under engineering guidance to develop first article documentation, track customer requirements, manage orders, and assist on the production floor during pilot runs, ensuring quality compliance.