First Article Associate 1

Arrow Electronics; Phoenix (AZ); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching

Paid Time Off

HSA/HRA Options

Growth Opportunities

Tuition Reimbursement

Disability Insurance

Climate controlled environment

Break room facilities

Job summary

Arrow Electronics in Phoenix is seeking a First Article Associate (New Product Introduction Technician) to support our customers' new product needs in an all-in-office role, Monday–Friday. Under engineer guidance, you will develop first articles for firmware, manage CSR activity, and act as an account manager for key customers, including order entry and tracking.

You will also create production-ready documentation and setup criteria from technical data, ensure quality compliance, and provide

Qualifications

• Requires a 2-year degree with 2–4 years of experience or a high school diploma with equivalent experience.
• Experience with first article development or firmware is a plus.
• Strong attention to detail and ability to work under supervision.

Responsibilities

• Supports key customers by tracking requirements and aligning internal processes to CSR.
• Acts as account manager for key accounts including order entry and tracking.
• Develops products and documentation per customer specs with data-driven setup criteria.
• Ensures quality compliance in daily duties.
• Creates detailed work instructions from first article builds with photos.
• Supports production floor during pilot runs.

Skills

First Article Development

Account Management

Customer Coordination

Documentation

Education

Associate degree or equivalent

High School Diploma

Job description

Job Description

We are looking for a First Article Associate (New Product Introduction Technician) to join our team in Phoenix. This individual will be supporting our new and existing clients with their new product needs.

Fully in office: Monday-Friday.

Position

First Article Associate 1

What You'll Be Doing

• Supports key customers by requesting and tracking customer specific requirements and ensuring Arrow internal processes meet the defined customer requirements and under the direction of an engineer creates and develops first article for firmware programming.
• Support key account customers by requesting and tracking customer specific requirements and ensuring our internal processes meet the defined CSR.
• Acts as account manager for key customer accounts including order entry, tracking, etc.
• Under the direction of an engineer, create and develop products/documentation per customers’ technical specifications and by analyzing technical data to determine appropriate setup criteria and project completion.
• Adhere to all quality compliance requirements through the execution of duties assigned by Engineering leadership.
• Use information gathered in the first article build process to create detailed work instruction to be used on the production floor, including taking photos of all stages.
• Provide support to production floor during Pilot runs.

What We Are Looking For

• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Completes work under moderate supervision
• Likely to act as an informal resource for colleagues with less experience
• Identifies key issues and patterns from partial/conflicting data
• Takes a broad perspective on problems and spots new, less obvious solutions
• Typically requires a 2-year degree with 2–4 years of experience, or High school graduate with equivalent related experience.

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off (including sick, holiday, vacation, etc.)
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Tuition Reimbursement
• Short-Term/Long-Term Disability Insurance
• Climate controlled environment with excellent break room facilities
• Growth Opportunities
• And more!

Posting Range

$25.58-$28.14

Location

US-AZ-Phoenix, Arizona (East Sky Harbor Cir)

Time Type

Full time

Job Category

Engineering and Technology

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies.