Firearms Sales Specialist — Safety & Client Care

Frontier Justice LLC.; Jenks (OK); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Frontier Justice LLC. in Jenks, OK is seeking a Firearms Sales Associate to deliver exceptional client service, maintain product knowledge, and ensure compliance with federal and state firearms regulations.

The role emphasizes safety, education on firearms handling, and collaboration with the team. You will engage with clients across channels, assist with orders and returns, upsell accessories and services, and stay current with new products and regulatory changes.

Qualifications

• Strong interpersonal and communication skills.
• Ability to stay composed in a fast-paced retail environment.
• Commitment to firearm safety and compliance.
• Comfort working around firearms.
• Lift up to 35 lbs and stand for extended periods.
• Evening/Weekend/Holiday availability.

Responsibilities

• Engage with clients through in-person, phone, email, and live chat.
• Respond promptly to inquiries and resolve issues.
• Assist clients with orders, tracking shipments, returns.
• Develop knowledge of firearms/products to meet client needs.
• Educate clients on product features and safe handling.
• Identify opportunities to cross-sell or upsell firearms, accessories, memberships, and range services.
• Stay current with product releases, market trends, and industry best practices.
• Support client satisfaction initiatives through follow-up and retention efforts.

Skills

Interpersonal & communication skills

Customer service orientation

Ability to work in high-traffic env

Safety-conscious firearm handling

Team collaboration

Flexibility with hours

Education

High school diploma or equivalent

Job description

Frontier Justice LLC. in Jenks, OK is seeking a Firearms Sales Associate to deliver exceptional client service, maintain product knowledge, and ensure compliance with federal and state firearms regulations.

The role emphasizes safety, education on firearms handling, and collaboration with the team. You will engage with clients across channels, assist with orders and returns, upsell accessories and services, and stay current with new products and regulatory changes.