Firearms Sales Specialist — Customer-Focused Expert

Bass Pro Shops; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Medical benefits

401k

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Memphis, TN is seeking a Sales Associate - Firearms to maintain counter sales and customer service for firearms and related hunting merchandise. The role involves greeting customers, making product recommendations, and ensuring firearm transactions adhere to legal requirements.

The position emphasizes product knowledge, strong customer service, and the ability to work with merchandising guidelines in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent required.
• 0–2 years of retail experience preferred.
• Must be 21 years of age or older.

Responsibilities

• Greet and assist customers at the gun counter and floor.
• Identify customer needs and recommend firearms and hunting merchandise.
• Ensure 4473 forms are completed accurately and policies followed.
• Maintain merchandise, pricing, and signage, and keep the workspace clean and stocked.
• Provide excellent customer service and participate in product knowledge training.

Skills

Firearms knowledge

ATF regulations

Customer service

Merchandising

Sales experience

GCA knowledge

Education

High School Diploma or equivalent

Job description

Bass Pro Shops in Memphis, TN is seeking a Sales Associate - Firearms to maintain counter sales and customer service for firearms and related hunting merchandise. The role involves greeting customers, making product recommendations, and ensuring firearm transactions adhere to legal requirements.

The position emphasizes product knowledge, strong customer service, and the ability to work with merchandising guidelines in a fast-paced retail environment.