Firearms Department Lead: Sales, Safety & Team Coach

Bass Pro Shops; Peoria (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Employee discounts

Job summary

Bass Pro Shops in East Peoria, IL is seeking a Firearms Team Lead to direct daily activities in the firearms department, ensuring safety, compliance, and exceptional customer service. You will guide associates on product knowledge, merchandising, and inventory control while coordinating with store leadership to meet sales and service goals.

The role requires 2–4 years in retail with supervisory experience preferred, strong communication, and solid PC/POS skills.

Qualifications

• High school diploma or equivalent required.
• 2–4 years retail sales experience; supervisory experience is a plus.
• Strong numeric and reporting skills.
• Excellent customer service and communication ability.
• Proficiency with PC-based productivity tools and POS/inventory systems.

Responsibilities

• Lead department daily, directing associates in sales and service.
• Manage merchandising, pricing, inventory, and plan-o-grams.
• Coach staff to provide a legendary customer experience.
• Assist in staffing, training, and performance evaluations.

Skills

Retail sales

Supervisory experience

Sales analytics

Interpersonal skills

PC/IT skills

Education

High School Diploma

Tools

POS systems

Inventory software

Job description

Bass Pro Shops in East Peoria, IL is seeking a Firearms Team Lead to direct daily activities in the firearms department, ensuring safety, compliance, and exceptional customer service. You will guide associates on product knowledge, merchandising, and inventory control while coordinating with store leadership to meet sales and service goals.

The role requires 2–4 years in retail with supervisory experience preferred, strong communication, and solid PC/POS skills.