Firearms Customer Service Specialist

Scheels All Sports, Inc.; Cedar Park (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Health coverage

Job summary

Scheels in Cedar Park, TX is hiring Gun Customer Service associates to greet customers, process transactions accurately, and follow ATF guidelines. The role emphasizes service, ownership, and compliance with firearm regulations.

Schedule includes 15–20 hours weekly with evenings and weekends, offering ESOP, health coverage, and 401(k) benefits. Ideal candidates have a high school diploma or GED and 1–3 months of cashiering experience, with strong communication and a customer-first mindset.

Qualifications

• High school diploma or GED required.
• 1–3 months of cashiering experience preferred.
• Strong communication and a customer-first mindset.

Responsibilities

• Greet customers when entering and exiting the store.
• Engage customers and provide personalized service while promoting the Scheels Visa card.
• Scan items accurately and ensure proper payment processing.
• Handle returns and exchanges for firearm purchases.
• Perform firearm background checks in compliance with ATF guidelines.
• Assist with Gun Room housekeeping and general duties as assigned.

Skills

Customer Service

Cashier Experience

Education

High School Diploma or GED

Job description

Scheels in Cedar Park, TX is hiring Gun Customer Service associates to greet customers, process transactions accurately, and follow ATF guidelines. The role emphasizes service, ownership, and compliance with firearm regulations.

Schedule includes 15–20 hours weekly with evenings and weekends, offering ESOP, health coverage, and 401(k) benefits. Ideal candidates have a high school diploma or GED and 1–3 months of cashiering experience, with strong communication and a customer-first mindset.