Fire Suppression Service Technician

Johnson Controls, Inc.; Horsham (PA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

Johnson Controls is seeking an on-site field service technician to perform service and repairs on portable fire extinguishers, kitchen hood systems, and suppression gas systems at customer sites. The role involves troubleshooting across multiple manufacturers, interpreting blueprints and manuals, and managing daily service activity.

The candidate will participate in an on-call rotation for emergency service, with emphasis on excellent customer-facing service and problem-solving skills, plus a

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer-facing service and problem-solving skills.
• PC skills including Microsoft Windows, Excel, Word, and Outlook.
• Any manufacturer certifications is a plus; ANSUL, Kiddie PyroChem.
• Valid US drivers license.

Responsibilities

• Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems at customer sites.
• Service, troubleshoot and install many different manufacturers including Simplex and ANSUL.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals.
• Manage daily service call, customer activity and program system products.

Skills

Excellent communication

Customer service

Problem-solving

Driver's license

Tools

Microsoft Windows

Excel

Word

Outlook

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals. Manage daily service call, customer activity and program system products.

How you will do it

• Assist customers with all questions and concerns in a timely and professional manner.

• Participation in an on-call rotation for Emergency Service.

• Performs inspections of Suppression Gas Systems based on contract requirements.

What we look for

Required

• Excellent communication and organizational skills

• Outstanding Customer facing service and problem-solving skills

• PC Skills including Microsoft Windows, Excel, Word, and Outlook Preferred Qualifications

• Any Manufacturer certifications is a plus; ANSUL, Kiddie PyroChem

• Valid US drivers license

HIRING HOURLY RANGE: $17.79-26.44 (Hourly rate to be determined by the education, experience,
knowledge, skills, and abilities of the applicant, internal equity, and alignment with market
data.) This position includes a competitive benefits package. The posted salary range reflects
the target compensation for this role. However, we recognize that exceptional candidates
may bring unique skills and experiences that exceed the typical profile. If you believe your
background warrants consideration beyond the stated range, we encourage you to apply. To
support an efficient and fair hiring process, we may use technology assisted tools, including
artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are
ultimately made by human reviewers. For details, please visit the About Us tab on the
Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us