Fire Sprinkler Systems Technician

Johnson Controls, Inc.; Marietta (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to creating impactful solutions! This role involves servicing and repairing fire sprinkler systems in diverse environments, ensuring customer satisfaction through effective communication and technical expertise. With opportunities for global advancement and a supportive work environment, you'll thrive as part of a dedicated team committed to safety and excellence. If you have a passion for problem-solving and a strong customer service orientation, this is the perfect opportunity for you to grow your career.

Benefits

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) Savings Plan with Company Match

Qualifications

• 4 years of experience in Fire Sprinkler systems required.
• Ability to read and interpret blueprints and manuals.

Responsibilities

• Perform service and repairs on sprinkler systems for various applications.
• Provide effective customer service and complete Service Acknowledgements.

Skills

Fire Sprinkler Systems

Blueprint Reading

Customer Service

Inventory Management

Physical Labor

Safety Guidelines Adherence

Education

High School Diploma or equivalent

Job description

***** Sign On Bonus Available *****

***** Position is located in Chattanooga, Tennessee *****

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to making a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And more!

What you will do

1. Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
2. Contact customer representative and ascertain equipment/systems problems.
3. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications, including but not limited to wet (steel, copper, and CPVC), dry, pre-action, deluge, and fire pumps.
4. Follow troubleshooting procedures and refer to manuals, notices, and bulletins to diagnose and repair equipment.
5. Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and manuals.
6. Provide effective customer service by communicating with staff and customers to ensure satisfaction.
7. Complete Service Acknowledgements electronically with proper coding and obtain customer signatures.
8. Participate in scheduled On-call rotations.
9. Perform other duties as assigned.

What we look for

Required

• Four years of documented experience in Fire Sprinkler systems.
• Experience in reading and interpreting blueprints, submittals, and manuals.
• High School Diploma or equivalent.
• Willingness to travel.
• Ability to follow instructions and perform physical labor (carrying/moving tools up to 70 lbs).
• Ability to work in challenging positions and environments (ladders, scaffolding, ducts, crawl spaces, etc.).
• Flexible hours including weekends and overnight travel.
• High customer service skills and inventory management.
• Adherence to safety guidelines.
• Strong organizational skills and positive attitude.
• Valid driver’s license and clean driving record.
• Ability to pass background and drug tests.

Preferred

• NICET Level II certification.