Fire Sprinkler Systems Technician

Johnson Controls, Inc.; Forest Park (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to creating impactful solutions! This role involves servicing and repairing fire sprinkler systems across various applications, ensuring customer satisfaction through effective communication and technical expertise. With a commitment to employee growth, the company offers competitive pay, comprehensive benefits, and global advancement opportunities. If you're ready to contribute to a diverse team and make a difference in the industry, this position is perfect for you. Embrace the chance to grow your skills and advance your career in a supportive environment.

Benefits

Paid Training

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision Insurance

401(k) Savings Plan with Company Match

Wellness Program

Qualifications

• 4 years of experience in Fire Sprinkler systems.
• Ability to read and interpret blueprints and manuals.

Responsibilities

• Perform service and repairs on various sprinkler systems.
• Exhibit effective customer service skills and communicate with clients.
• Participate in on-call rotation and maintain truck inventory.

Skills

Fire Sprinkler Systems

Blueprint Reading

Customer Service

Physical Labor

Organizational Skills

Education

High School Diploma or equivalent

Job description

***** Sign On Bonus Available *****

***** Position is located in Chattanooga, Tennessee *****

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to making a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And more!

What you will do

1. Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
2. Contact customer representative and ascertain equipment/systems problems.
3. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
4. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
5. Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
6. Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
7. Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
8. Electronically complete Service Acknowledgements with proper coding and obtain customer's signature.
9. Participate in a scheduled On-call rotation.
10. Perform other duties as assigned.

What we look for

Required

• Four years of documented experience in Fire Sprinkler systems
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• High School Diploma or equivalent required
• Willingness to travel
• Ability to follow verbal and written instructions
• Capable of performing physical labor including carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in challenging positions such as climbing ladders, scaffolding, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including weekends to meet customer requirements
• Participation in an on-call rotation, including overnight travel
• High level of customer service skills
• Maintain truck inventory for timely response to customer needs
• Adhere to safety guidelines and procedures
• Strong organizational skills, positive attitude, quick learner
• Possess a valid driver's license and meet driving record requirements
• Pass pre-employment background and drug tests

Preferred

• NICET Level II certification