Fire Sprinkler Service Technician – Field & On-Call

Johnson Controls, Inc.; Fort Worth (TX); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking a Fire Sprinkler Service Technician to service and repair sprinkler systems in commercial, industrial and residential settings.

The role involves reading blueprints, following procedures, and maintaining safety and customer satisfaction at all times. Qualified candidates will have 2+ years of experience, a high school diploma or equivalent, and the ability to lift up to 70 lbs.

Qualifications

• 2+ years of documents experience in Fire Sprinkler/Suppression industry.
• Experience in reading and interpreting blueprints, submittals, and manuals.
• High school diploma or equivalent required.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor up to 50-70 lbs.
• Climbing ladders, scaffolding and high lift equipment up to 40 feet.

Responsibilities

• Receive service calls from Service Resource Center with equipment/system malfunction details.
• Contact customer representatives to ascertain problems.
• Perform service and repairs on sprinkler systems for commercial, industrial and residential applications.
• Follow troubleshooting procedures and refer to manuals to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, specifications and manuals.
• Maintain customer satisfaction through effective communication and service.
• Complete Service Acknowledgements with proper coding and obtain signatures.
• Participate in an on-call rotation.
• Perform other duties as assigned.

Skills

Reading blueprints

Verbal and written instructions

Customer service

Physical stamina

Education

High school diploma or equivalent

NICET Level II desired

Job description

Johnson Controls, Inc. is seeking a Fire Sprinkler Service Technician to service and repair sprinkler systems in commercial, industrial and residential settings.

The role involves reading blueprints, following procedures, and maintaining safety and customer satisfaction at all times. Qualified candidates will have 2+ years of experience, a high school diploma or equivalent, and the ability to lift up to 70 lbs.