Fire Sprinkler Service Tech: Field Role & Training

Encore Fire Protection; Wareham (MA); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Competitive Pay

Tuition Assistance

Purpose-Driven Work Environment

Swag

People-Focused Culture

Tools for Success

Health and Wellness

Retirement Planning

Life Insurance

Job summary

Encore Fire Protection, the east coast's largest full-service fire protection company, seeks a Sprinkler Service Technician. You will inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge systems, focusing on reliability, compliance, and clear communication.

This field-based role combines planned service, repairs, and occasional emergencies. Ideal candidates bring NFPA familiarity, ability to read drawings, and strong teamwork.

Qualifications

• High school diploma or GED required; technical/industry experience preferred.
• Familiarity with NFPA codes and fire protection standards.
• Ability to read and understand blueprints and system drawings.
• Strong communication and documentation skills for customers and teams.
• Valid driver's license and willingness to travel within territory.
• Experience operating lifts and understanding OSHA safety practices.

Responsibilities

• Service, test, inspect, and troubleshoot basic and complex fire sprinkler systems.
• Perform routine maintenance and repairs with accuracy and efficiency.
• Identify issues not meeting current code requirements and recommend fixes.
• Coordinate with contractors, building maintenance, and internal offices to schedule service calls.
• Document findings, recommendations, and repairs per NFPA standards.
• Participate in on-call rotations and respond to emergency service requests.
• Follow safety procedures and represent Encore professionally on site.

Education

High school diploma or GED

NFPA codes familiarity

Blueprints and system drawings literacy

Strong communication and documentation

Willingness to travel within territory

OSHA safety practices knowledge

Team-oriented mindset

Tools

Lifts

Job description

Encore Fire Protection, the east coast's largest full-service fire protection company, seeks a Sprinkler Service Technician. You will inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge systems, focusing on reliability, compliance, and clear communication.

This field-based role combines planned service, repairs, and occasional emergencies. Ideal candidates bring NFPA familiarity, ability to read drawings, and strong teamwork.