Fire Sprinkler Field Service Technician

Encore Fire Protection; West Wareham (MA); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Health insurance

Retirement plan

Life insurance

Company swag

Tools for success

Wellness benefits

Culture of learning

Job summary

Encore Fire Protection is seeking a Sprinkler Service Technician to ensure fire sprinkler systems are ready when needed. You will inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge systems with a focus on reliability and safety.

You will perform planned service, repairs, and occasional emergency calls in a field-based role, communicating clearly and adhering to NFPA standards. A high school diploma is required; NICET certification is a plus.

Qualifications

• High school diploma or GED; experience preferred.
• Knowledge of NFPA codes and general fire protection standards.
• Ability to read and understand blueprints and system drawings.
• Strong communication and documentation skills for customers and internal teams.
• Valid driver’s license and willingness to travel within your assigned territory.
• Experience operating lifts and understanding OSHA safety practices.
• Professional, team-oriented mindset with safety focus.

Responsibilities

• Service, test, inspect, and troubleshoot basic and complex fire sprinkler systems.
• Perform routine maintenance and repairs with accuracy and efficiency.
• Identify issues not meeting code and recommend fixes or upgrades.
• Coordinate with contractors, building staff, and internal teams for service calls.
• Document findings, recommendations, and repairs per standards.
• Participate in on-call rotations and respond to emergency calls.

Skills

Fire sprinkler knowledge

Blueprint reading

Documentation skills

Communication skills

Travel willingness

Team-oriented

Safety awareness

Education

High school diploma or GED

NICET certification (water-based systems)

Job description

Encore Fire Protection is seeking a Sprinkler Service Technician to ensure fire sprinkler systems are ready when needed. You will inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge systems with a focus on reliability and safety.

You will perform planned service, repairs, and occasional emergency calls in a field-based role, communicating clearly and adhering to NFPA standards. A high school diploma is required; NICET certification is a plus.