Fire Service Operations Manager

Thompson Safety; Englewood (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Thompson Safety is seeking a Fire Service Manager to lead operations and sales within the Service/Inspection Department. The role involves guiding a diverse team, providing strategic input, and ensuring regulatory compliance across the department. Strong focus on growth, partnerships, and performance coaching is expected.

The ideal candidate has a business background, fire protection certification, and a track record in B2B services with supervisory experience.

Qualifications

• Bachelor's degree in business administration or related field preferred.
• Professional certification in Fire Protection required (State License, NICET, CSA, NAFED, ICC).
• 3+ years in the B2B services industry.
• 1+ years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve business objectives.
• Ability to focus and prioritize in a fast-paced environment.
• Ability to manage and lead staff to excellent performance.
• Ability to build strategic partnerships and growth within a market.
• Valid driver's license, auto insurance, and ability to pass drug/background check.

Responsibilities

• Assume full Profit and Loss accountability for the Service/Inspection department.
• Ensure planning and achievement of project long-term and short-term goals.
• Ensure maximum engagement and performance of service personnel in line with laws and company values.
• Ensure adherence to budgets, financial reports, and regulatory requirements.
• Develop and maintain strong relationships with Management, Customers, and other service and sales personnel.
• Build partnerships to grow the business within the industry marketplace.
• Oversee KPI results and coach/lead team members.
• Performs other related duties as assigned.

Education

Bachelor's degree in business administration or related field

Professional certification in Fire Protection

Job description

Thompson Safety is seeking a Fire Service Manager to lead operations and sales within the Service/Inspection Department. The role involves guiding a diverse team, providing strategic input, and ensuring regulatory compliance across the department. Strong focus on growth, partnerships, and performance coaching is expected.

The ideal candidate has a business background, fire protection certification, and a track record in B2B services with supervisory experience.