Fire Service Operations Leader

Thompson Safety, LLC; Cedar Park (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Thompson Safety, LLC is seeking a Fire Service Manager in Cedar Park, TX to oversee operations, sales, and administration within the Service/Inspection Department. You will lead a diverse team, provide strategic guidance, and mentor Fire Technicians/Inspectors, ensuring service excellence and compliant operations.

The role requires a business background, fire protection certifications, and a track record in B2B services with leadership experience.

Qualifications

• Bachelor's degree in business administration or related field.
• Professional certification in Fire Protection (State License, NICET, CSA, NAFED, ICC).
• 3+ years of experience in the B2B Services industry.
• 1+ years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve business objectives.
• Ability to focus and prioritize in a fast-paced business environment.
• Ability to manage and lead staff to excellent performance.
• Ability to build strategic partnerships and growth within a market.

Responsibilities

• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Collaborates with the Sales Department on proposals.
• Acts as the point of contact between team and branch leadership.
• Assume full Profit and Loss accountability for the Service/Inspection department.
• Plan and achieve project long-term and short-term goals.
• Ensure engagement and performance of service personnel per laws and company values.
• Ensure adherence to budget parameters, financial reports and regulatory requirements.
• Develop strong relationships with Management, Customers, and other staff for smooth activities.
• Build partnerships to grow the business within the industry.
• Execute and oversee KPI results across branches.

Skills

Leadership

Sales strategy

Budgeting

Project planning

Regulatory compliance

Fire protection knowledge

Education

Bachelor's degree in business administration

Fire protection certification

Job description

Thompson Safety, LLC is seeking a Fire Service Manager in Cedar Park, TX to oversee operations, sales, and administration within the Service/Inspection Department. You will lead a diverse team, provide strategic guidance, and mentor Fire Technicians/Inspectors, ensuring service excellence and compliant operations.

The role requires a business background, fire protection certifications, and a track record in B2B services with leadership experience.