Fire Service Manager

Thompson Safety, LLC; Cedar Park (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Thompson Safety, LLC is seeking a Fire Service Manager in Cedar Park, TX to oversee operations, sales, and administration within the Service/Inspection Department. You will lead a diverse team, provide strategic guidance, and mentor Fire Technicians/Inspectors, ensuring service excellence and compliant operations.

The role requires a business background, fire protection certifications, and a track record in B2B services with leadership experience.

Qualifications

• Bachelor's degree in business administration or related field.
• Professional certification in Fire Protection (State License, NICET, CSA, NAFED, ICC).
• 3+ years of experience in the B2B Services industry.
• 1+ years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve business objectives.
• Ability to focus and prioritize in a fast-paced business environment.
• Ability to manage and lead staff to excellent performance.
• Ability to build strategic partnerships and growth within a market.

Responsibilities

• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Collaborates with the Sales Department on proposals.
• Acts as the point of contact between team and branch leadership.
• Assume full Profit and Loss accountability for the Service/Inspection department.
• Plan and achieve project long-term and short-term goals.
• Ensure engagement and performance of service personnel per laws and company values.
• Ensure adherence to budget parameters, financial reports and regulatory requirements.
• Develop strong relationships with Management, Customers, and other staff for smooth activities.
• Build partnerships to grow the business within the industry.
• Execute and oversee KPI results across branches.

Skills

Leadership

Sales strategy

Budgeting

Project planning

Regulatory compliance

Fire protection knowledge

Education

Bachelor's degree in business administration

Fire protection certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Cedar Park, TX, US

9 days ago Requisition ID: 1688

Job Summary:

The Fire Service Manager is responsible for the management and development of operations, sales, and administration within a company’s Service/Inspection Department. Where span of control is a consideration; the Service Manager will be assigned to a specific segment of a Fire Service Department, i.e. Sprinkler, Inspections, Fire Alarm, etc. Other responsibilities include providing strategic guidance, supervision, training, and leadership to a diverse workforce, specifically the Fire Technician/Inspector position.

Supervisory Responsibilities:

• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Collaborates with the Sales Department on the development/delivery of proposals.
• Acts as the point of contact between assigned team and branch leadership.

Essential Job Functions:

• Assume full Profit and Loss accountability for the Service/Inspection department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values.
• Ensure that adherence to established service departments, budget parameters, appropriate financial reports and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Experience & Qualifications:

• Bachelor's degree in business administration or related field, preferred.
• Professional certification in Fire Protection is required. (E.G. State License, NICET, CSA, NAFED, ICC)
• 3 or more years of experience in the B2B Services industry.
• 1 or more years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve business objectives.
• Ability to focus and prioritize in a fast-paced business environment.
• Ability to manage and lead staff to excellent performance.
• Ability to build strategic partnerships and possess a strong and positive history of growth within a market.
• Maintain a valid driver's license, auto insurance, and ability to pass a drug and background check.

Physical Requirements:

• Prolonged periods of sitting, standing, walking and talking on the phone, attending virtual online meetings, and working on a computer.
• Must be able to lift up to 50 pounds at times.
• Must be able to operate a motor vehicle and travel when needed.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.