Fire & Security: Service Scheduler & Field Ops Lead

VSC Fire & Security, Inc.; Charleston (SC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Excellent pay

Paid vacation and company holidays

Medical, dental and vision insurance

HSA/FSA

Company paid life insurance

Long term disability insurance

Referral bonus

Parental leave

Employee Assistance Program

Training and advancement

Job summary

VSC Fire & Security in Charleston, South Carolina is seeking a Service Coordinator to manage daily schedules for the field team in sprinkler, integrated systems, service, and inspections departments. Coordinate billing, POs, and site updates to meet deadlines while maintaining safety procedures on all jobsites.

The role requires 1–3 years of related experience, strong organizational and communication skills, and the ability to work both independently and with a team in a fast-paced environment.

Qualifications

• One to three years of related experience with training, scheduling, and customer service.
• Self-starter who is organized and thrives on providing organization and order.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with bookkeeping procedures, including billing, accounts receivable and collections.
• Attention to detail and accuracy in completing tasks.
• Professional and friendly demeanor.
• Ability to follow written and verbal instructions.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.

Responsibilities

• Direct coordination and management of the daily schedules for field team in the sprinkler, integrated systems, service, and inspections department.
• Coordinate schedules, billing, purchase orders, and updates to communicate with sites and customers to meet deadlines.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.

Skills

Scheduling

Customer service

Organized

Communication

Billing/AR/Collections

Job description

VSC Fire & Security in Charleston, South Carolina is seeking a Service Coordinator to manage daily schedules for the field team in sprinkler, integrated systems, service, and inspections departments. Coordinate billing, POs, and site updates to meet deadlines while maintaining safety procedures on all jobsites.

The role requires 1–3 years of related experience, strong organizational and communication skills, and the ability to work both independently and with a team in a fast-paced environment.