Service & Scheduling Specialist – Fire & Security

Vscfiresecurityinc; Charleston (SC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA or FSA

Company paid life insurance

Paid vacation and holidays

Overtime eligibility

Parental leave

EAP

Training and advancement

Job summary

VSC Fire & Security in Charleston, SC is seeking a Service Coordinator to manage daily field team schedules across sprinkler, integrated systems, service and inspections. The role requires accuracy, organization, and strong communication to meet deadlines and customer needs.

We offer competitive pay, overtime eligibility, paid vacation and holidays, and comprehensive insurance options including HSA/FSA, as well as life insurance and disability coverage.

Qualifications

• 1–3 years of related experience with training, scheduling, and customer service.
• Self-starter who is organized and thrives on providing organization and order.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with bookkeeping procedures, including billing, accounts receivable and collections.
• Attention to detail and accuracy in completing tasks.
• Professional and friendly demeanor.
• Ability to follow written and verbal instructions.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable: Experience in the construction industry.

Responsibilities

• Responsible for direct coordination and management of the daily schedules for field team in the sprinkler, integrated systems, service, and inspections department.
• Coordinate schedules, billing, purchase orders, and updates to communicate with sites and customers to meet deadlines.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.

Skills

Scheduling

Customer service

Bookkeeping

Billing

Accounts receivable

Collections

Attention to detail

Communication

Background checks

Driver's license

Job description

VSC Fire & Security in Charleston, SC is seeking a Service Coordinator to manage daily field team schedules across sprinkler, integrated systems, service and inspections. The role requires accuracy, organization, and strong communication to meet deadlines and customer needs.

We offer competitive pay, overtime eligibility, paid vacation and holidays, and comprehensive insurance options including HSA/FSA, as well as life insurance and disability coverage.