Fire & Life Safety Project Manager

APi Group; Buffalo (NY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

APi Group backing

Job summary

Davis-Ulmer Family of Companies is seeking a Service Sales Rep & Project Manager for the Buffalo, NY area. You will provide service and repair solutions, estimate quotes, coordinate work, and oversee small to mid-level projects in fire alarm, security, surveillance, and special hazards.

Successful candidates will have strong customer service, organization, and communication skills, plus the ability to manage multiple projects from quote through completion.

Qualifications

• High school diploma or GED required.
• Strong oral, written, telephone, and customer service skills.
• Strong time management, organizational, and interpersonal skills.
• Ability to assist internal and external customers effectively.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to read, analyze, and interpret general business procedures and regulations.
• Moderate to advanced computer skills.
• Ability to work collaboratively with field, shop, and design personnel to support assigned jobs.

Responsibilities

• Provide service and repair solutions for small to mid-level fire alarm, security, surveillance, and special hazards needs.
• Quote deficiencies, renovations, additions, upgrades, repairs, and other service work.
• Follow up with customers regarding deficiencies and other quoted work.
• Assist with scheduling service work based on signed quotes and incoming emergency service calls.
• Procure materials needed for assigned projects and service work.
• Prepare job startup and completion documentation.
• Book and create jobs for awarded projects and service calls within the system.
• Prepare costs for invoicing and complete job financial reviews after project completion.
• Assist with obtaining administrative documentation, including purchase orders, tax-exempt forms, insurance certificates, and capital expenditure documentation.
• Follow up with customers regarding unpaid work past 60 days.
• Produce shop drawings, as-builts, and necessary calculations for small service jobs, while assisting the design department with larger service jobs.
• Attend project meetings as required and coordinate with subcontractors and other project trades.
• Perform other duties as assigned by the manager.

Skills

Customer service

Time management

Communication

Interpersonal skills

Problem solving

Reading & interpretation

Computer literacy

Education

High school diploma or GED

Associate degree in related field

Job description

Davis-Ulmer Family of Companies is seeking a Service Sales Rep & Project Manager for the Buffalo, NY area. You will provide service and repair solutions, estimate quotes, coordinate work, and oversee small to mid-level projects in fire alarm, security, surveillance, and special hazards.

Successful candidates will have strong customer service, organization, and communication skills, plus the ability to manage multiple projects from quote through completion.