Fire & Life-Safety Project Manager | Quoting & Delivery

Davis-Ulmer Sprinkler Co; Buffalo (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Davis-Ulmer Sprinkler Co in Buffalo, NY is seeking a Service Sales Rep & Project Manager to deliver service and repair solutions while estimating, quoting, and overseeing small to mid-level fire alarm, security, and related projects.

You will manage communications with clients, coordinate scheduling, procurement, and documentation from quote through completion, requiring strong customer service, organization, and multi-project management skills.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Excellent time management and organizational abilities.
• Ability to read, analyze, and interpret business procedures.
• Proficient in basic computer skills.
• Knowledge of coordinating quotes and scheduling projects preferred.

Responsibilities

• Provide service and repair solutions for fire alarm, security, surveillance, and special hazards needs.
• Quote deficiencies, renovations, upgrades, repairs, and other service work.
• Follow up with customers regarding deficiencies and quoted work.
• Assist with scheduling service based on signed quotes and emergency calls.
• Procure materials for assigned projects and service work.
• Prepare job startup and completion documentation.
• Book and create jobs for awarded projects and service calls.
• Prepare costs for invoicing and complete job financial reviews after project completion.
• Assist with administrative documentation, including PO, tax-exempt forms, insurance certificates, and capex documentation.
• Follow up with customers regarding unpaid work past 60 days.
• Produce shop drawings, as-builts, and calculations for small service jobs; assist design on larger jobs.
• Attend project meetings and coordinate with subcontractors and other project trades.
• Perform other duties as assigned by the manager.

Skills

Customer service

Time management

Organizational skills

Communication

Problem solving

Analytical skills

Multitasking

Team collaboration

Computer skills

Education

High school diploma or GED

Associate degree

Job description

Davis-Ulmer Sprinkler Co in Buffalo, NY is seeking a Service Sales Rep & Project Manager to deliver service and repair solutions while estimating, quoting, and overseeing small to mid-level fire alarm, security, and related projects.

You will manage communications with clients, coordinate scheduling, procurement, and documentation from quote through completion, requiring strong customer service, organization, and multi-project management skills.