Fire Life Safety Field Service Supervisor

Johnson Controls, Inc.; West Columbia (SC); On-site; USD 76,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Benefits package

On-the-job training

Collaborative team environment

Company vehicle

Zero Harm safety policy

Job summary

Johnson Controls, Inc. in the United States is seeking a Service Supervisor to oversee daily servicing of Fire/Life Safety equipment, supervise field technicians, and coordinate with local stakeholders. You will train new and existing staff and travel to visit customers.

You will ensure safety compliance, drive revenue growth, maintain strong customer relationships from initial contact to installation and service, and mentor clerical and dispatch personnel.

Qualifications

• Bachelor’s Degree, preferably in an Electrical Engineering Discipline or equivalent experience.
• 5-10 years’ experience in an integrated systems sales/service environment.
• Must have a valid driver's license and a driving record that meets company requirements.
• Must be able to pass all company required background checks
• Developing Direct Reports & Others
• Ability to work a full-time schedule

Responsibilities

• Oversee the daily activities of servicing Fire/Life Safety equipment for customers.
• Instruct and train all new and existing technicians and inspectors; travel to visit customers.
• Ensure safety compliance and thorough safety training for employees.
• Drive revenue by implementing plans and processes to meet or exceed goals; maximize market potential.

Skills

Leadership

Team building

Presentation skills

Negotiation skills

Customer communication

Education

Bachelor's in Electrical Engineering

Job description

Johnson Controls, Inc. in the United States is seeking a Service Supervisor to oversee daily servicing of Fire/Life Safety equipment, supervise field technicians, and coordinate with local stakeholders. You will train new and existing staff and travel to visit customers.

You will ensure safety compliance, drive revenue growth, maintain strong customer relationships from initial contact to installation and service, and mentor clerical and dispatch personnel.