Fire Dispatcher - Syracuse: Urgent Emergency Communications

911 Emergency Communications; City of Syracuse (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Professional development

Overtime opportunities

Job summary

911 Emergency Communications in Syracuse seeks Fire Dispatcher to coordinate responses to fires and other emergencies. You will document reports, verify locations, alert units, and monitor status from a centralized communications center.

Must have a high school diploma or GED and be comfortable with computer systems, data entry, maps, and radio communication. Training and certifications may be required for certain assignments, with shifts including nights and weekends.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Computer literacy

Maps reading

Clear communication

Education

High school diploma or GED

Tools

Dispatch software

Radio systems

Mapping software

Job description

911 Emergency Communications in Syracuse seeks Fire Dispatcher to coordinate responses to fires and other emergencies. You will document reports, verify locations, alert units, and monitor status from a centralized communications center.

Must have a high school diploma or GED and be comfortable with computer systems, data entry, maps, and radio communication. Training and certifications may be required for certain assignments, with shifts including nights and weekends.