Fire Dispatch Specialist (24/7 Emergency Ops)

911 Emergency Communications; East Branch (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in East Branch, NY is seeking Fire Dispatcher talent to coordinate responses to fires, rescues, and hazardous conditions, while maintaining radio communications with responding crews. A high school diploma is commonly required and strong data-entry and maps/computer system familiarity are valued.

Flexibility for round-the-clock shifts, including overnights, weekends, and holidays, is expected to support major incidents and staffing needs.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems and accurate data entry, maps, and radio communication may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in East Branch, NY is seeking Fire Dispatcher talent to coordinate responses to fires, rescues, and hazardous conditions, while maintaining radio communications with responding crews. A high school diploma is commonly required and strong data-entry and maps/computer system familiarity are valued.

Flexibility for round-the-clock shifts, including overnights, weekends, and holidays, is expected to support major incidents and staffing needs.