Fire Communications Dispatcher — 24/7 Essential Response

911 Emergency Communications; Town of New Hartford (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

911 Emergency Communications in New Hartford, NY is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident reports, validating locations, alerting responding units, and maintaining radio communications with crews.

Applicants should have a high school diploma or GED, with dispatcher certifications or EMS/incident-management training valuable for specialized assignments.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification, EMS training, or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

911 Emergency Communications in New Hartford, NY is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident reports, validating locations, alerting responding units, and maintaining radio communications with crews.

Applicants should have a high school diploma or GED, with dispatcher certifications or EMS/incident-management training valuable for specialized assignments.