Fire Dispatch Specialist - 24/7 Emergency Communications

911 Emergency Communications; Town of Seneca Falls (NY); On-site; USD 42,000 - 68,000; Full time

Job summary

Fire Dispatchers in Seneca Falls are invited to join 911 Emergency Communications to coordinate responses to fires, rescues, hazards, and other emergencies handled by local fire services. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This essential role requires organized information handling, clear radio communication, and the ability to follow established response plans while supporting responders during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

High attention to detail

Communication

Calm under pressure

Education

High school diploma

Tools

Computer systems

Maps

Radio communication

Job description

Fire Dispatchers in Seneca Falls are invited to join 911 Emergency Communications to coordinate responses to fires, rescues, hazards, and other emergencies handled by local fire services. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This essential role requires organized information handling, clear radio communication, and the ability to follow established response plans while supporting responders during major incidents.