Emergency Fire Dispatcher - Rapid Response Communications

911 Emergency Communications; Camp Grove (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Camp Grove, IL is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

This role requires organized information handling, clear radio communication, and the ability to work shifts that may include overnights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent required; related training preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Incident documentation

Attention to detail

Education

High school diploma or equivalent

Tools

Dispatch software

Computer systems

Job description

911 Emergency Communications in Camp Grove, IL is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

This role requires organized information handling, clear radio communication, and the ability to work shifts that may include overnights, weekends, holidays, and overtime.