Emergency Fire Dispatcher (24/7 Incident Coordination)

911 Emergency Communications; Elk Grove Village (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications seeks skilled Fire Dispatchers to coordinate responses for fires, rescues, and hazards in Elk Grove Village, IL. You will receive incident information, verify locations, alert stations, and maintain continuous radio communications with responding crews.

This role emphasizes organized information handling, data entry accuracy, and adherence to established response plans under supervision. Fire dispatch certification or EMD training may be required for specific duties.

Qualifications

• Organized information handling and clear radio communication are essential.
• Dispatcher role requires accurate data entry and ability to follow procedures.
• Fire dispatch training or EMD training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Attention to detail

Organizational skills

Education

High school diploma

Fire dispatch training / EMD training

Tools

Computer systems

Maps

Radio systems

Job description

911 Emergency Communications seeks skilled Fire Dispatchers to coordinate responses for fires, rescues, and hazards in Elk Grove Village, IL. You will receive incident information, verify locations, alert stations, and maintain continuous radio communications with responding crews.

This role emphasizes organized information handling, data entry accuracy, and adherence to established response plans under supervision. Fire dispatch certification or EMD training may be required for specific duties.