Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Crow Agency (MT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Employee support services

Job summary

911 Emergency Communications in Crow Agency is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. You will receive incident information, verify locations, alert appropriate units, and maintain communication with responding crews in a high-stakes environment.

Role requires organized information handling, accurate data entry, and clear radio communication. Training and certification in fire dispatch or EMS dispatch may be required for certain

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Communication

Data entry

Radio communication

Attention to detail

Education

High school diploma or GED

Tools

Radio consoles

Incident-management software

Job description

911 Emergency Communications in Crow Agency is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. You will receive incident information, verify locations, alert appropriate units, and maintain communication with responding crews in a high-stakes environment.

Role requires organized information handling, accurate data entry, and clear radio communication. Training and certification in fire dispatch or EMS dispatch may be required for certain