Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Hat Creek (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

911 Emergency Communications seeks Fire Dispatchers to support Hat Creek, CA. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receive incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling and clear radio communication, with the ability to follow established response plans and directions from authorized personnel.

Qualifications

• High school diploma or GED required; some agencies provide entry-level instruction.
• Ability to manage information accurately and maintain composure in stressful situations.
• Comfort with computer systems, maps, and radio communication required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Organization

Radio procedures

Education

High school diploma or GED

Tools

Dispatch radio systems

Dispatch software

Job description

911 Emergency Communications seeks Fire Dispatchers to support Hat Creek, CA. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receive incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling and clear radio communication, with the ability to follow established response plans and directions from authorized personnel.