Fire Dispatcher: Critical Incident Communications Lead

Emergency Telecommunicator Services; Merry Hill (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement program

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services is seeking Fire Dispatchers in Merry Hill, NC. The role focuses on receiving incident details, coordinating with responding crews, and maintaining clear radio communications under established response plans.

Dispatched duties include verifying locations, alerting stations, and monitoring incident status while working with different agencies. A high school diploma or GED is typically required, with training opportunities offered for advancement.

Qualifications

• Clear radio communication is essential for coordinating responses and maintaining incident communications.
• A high school diploma or GED is commonly required; some employers may require fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information handling

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services is seeking Fire Dispatchers in Merry Hill, NC. The role focuses on receiving incident details, coordinating with responding crews, and maintaining clear radio communications under established response plans.

Dispatched duties include verifying locations, alerting stations, and monitoring incident status while working with different agencies. A high school diploma or GED is typically required, with training opportunities offered for advancement.