Fire Dispatcher: Rapid, Precise Incident Communications

Emergency Telecommunicator Services; Lowell (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Lowell, NC seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and maintain critical communications. The role emphasizes accuracy, radio discipline, and following established response plans.

On-site dispatch duties require alerting stations and managing resources in fast-paced environments. Ideal candidates typically hold a high school diploma, with some roles requiring fire communications training or certifications.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Adherence to procedures

Education

High school diploma

Tools

Computer systems

Maps

Job description

Emergency Telecommunicator Services in Lowell, NC seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and maintain critical communications. The role emphasizes accuracy, radio discipline, and following established response plans.

On-site dispatch duties require alerting stations and managing resources in fast-paced environments. Ideal candidates typically hold a high school diploma, with some roles requiring fire communications training or certifications.