Fire Dispatcher: Critical Incident Communications Pro

Emergency Telecommunicator Services; Collettsville (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks Fire Dispatchers for Collettsville, NC. Dispatchers coordinate emergency responses, alert resources, and maintain critical communications with responding crews. The role demands precise data handling, radio discipline, and adherence to established response plans.

Applicants should hold a high school diploma or GED and may require fire dispatch or EMS training. Positions may involve overnight shifts and weekend coverage to support major incidents.

Qualifications

• High school diploma or GED required; fire dispatch training may be required for some assignments.
• Comfort with computer systems, maps, and radio communication is essential.
• Applicants should meet typical background screening and eligibility requirements for public safety roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Organized information handling

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services seeks Fire Dispatchers for Collettsville, NC. Dispatchers coordinate emergency responses, alert resources, and maintain critical communications with responding crews. The role demands precise data handling, radio discipline, and adherence to established response plans.

Applicants should hold a high school diploma or GED and may require fire dispatch or EMS training. Positions may involve overnight shifts and weekend coverage to support major incidents.