Fire Dispatcher: Critical Incident Communications Pro

Emergency Telecommunicator Services; Longwood (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime opportunities

Job summary

Emergency Telecommunicator Services in Longwood, NC seeks dedicated fire dispatchers to coordinate emergency responses from a central communications hub. You will receive incident details, relay information to responding crews, and maintain accurate records for ongoing incidents.

Ideal candidates will be proficient in radio procedures, data entry, and working shifts that may include overnights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or equivalent is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Longwood, NC seeks dedicated fire dispatchers to coordinate emergency responses from a central communications hub. You will receive incident details, relay information to responding crews, and maintain accurate records for ongoing incidents.

Ideal candidates will be proficient in radio procedures, data entry, and working shifts that may include overnights, weekends, holidays, and overtime.