Fire Dispatcher: Emergency Communications & Incident Coordination

Emergency Telecommunicator Services; Pinetown (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses, receive incident details, and maintain critical communications for fire services in Pinetown, NC. The role requires strong information handling and clear radio communication, with shift coverage including nights, weekends, and holidays.

Applicants should have a high school diploma or equivalent and may need fire dispatch or EMS training. Computer/maps/radio skills and reliability are essential for this position.

Qualifications

• High school diploma or recognized equivalency credential required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computers, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma

Equivalent credential (GED/HiSET)

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses, receive incident details, and maintain critical communications for fire services in Pinetown, NC. The role requires strong information handling and clear radio communication, with shift coverage including nights, weekends, and holidays.

Applicants should have a high school diploma or equivalent and may need fire dispatch or EMS training. Computer/maps/radio skills and reliability are essential for this position.