Fire Dispatcher: Critical Emergency Communications

Emergency Telecommunicator Services; Burlington (ME); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Burlington, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

This role emphasizes organized information handling, attention to detail, and calm decision-making under pressure. Training and fire dispatch certifications may be required for certain assignments, with shift work

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certifications or incident-management coursework may be required for certain assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Burlington, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

This role emphasizes organized information handling, attention to detail, and calm decision-making under pressure. Training and fire dispatch certifications may be required for certain assignments, with shift work