Fire Dispatcher — 24/7 Incident Coordination

911 Emergency Communications; Fort Defiance (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications is seeking fire dispatch professionals to coordinate responses to fires, rescues, and hazardous conditions. You will handle incident details, verify locations, and maintain clear radio communication with responding crews.

The role involves working with the agency to alert stations, monitor status, and document updates while supporting 24/7 operations and emergency staffing requirements.

Qualifications

• Organized information handling and clear radio communication.
• Proficiency with computer systems and accurate data entry.
• Familiarity with maps and incident-location verification.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Information management

Radio communication

Education

High school diploma or equivalency

Tools

Computer systems

Maps

Radio communication equipment

Job description

911 Emergency Communications is seeking fire dispatch professionals to coordinate responses to fires, rescues, and hazardous conditions. You will handle incident details, verify locations, and maintain clear radio communication with responding crews.

The role involves working with the agency to alert stations, monitor status, and document updates while supporting 24/7 operations and emergency staffing requirements.