Fire Dispatch Specialist — 24/7 Emergency Coordination

Emergency Telecommunicator Services; Addison (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, documenting reports, and alerting appropriate resources while maintaining clear radio communication.

Dispatchers must ensure incident details are up-to-date, follow established response plans, and operate within scheduled shifts that may include nights, weekends, and overtime.

Qualifications

• Ability to document reports accurately and promptly.
• Strong attention to detail and situational awareness.
• Skilled in radio etiquette and incident communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry accuracy

Radio communication

Map reading

Education

High school diploma or equivalent

Fire dispatch certification or EMT dispatch training

Tools

Computer systems

Job description

Emergency Telecommunicator Services seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, documenting reports, and alerting appropriate resources while maintaining clear radio communication.

Dispatchers must ensure incident details are up-to-date, follow established response plans, and operate within scheduled shifts that may include nights, weekends, and overtime.