Critical Fire Dispatcher: 24/7 Incident Coordination

911 Emergency Communications; City of Newburgh (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

911 Emergency Communications in Newburgh, NY is seeking Fire Dispatcher opportunities. You will coordinate responses to fires, rescues, and hazardous conditions, keeping incident details current and following established response plans.

The role requires strong radio communication and accurate data entry, with shift work that may include nights, weekends, and holidays. A high school diploma or GED is commonly required, and some agencies provide entry-level instruction while others seek trained

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems and maps; radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Civil service eligibility

Education

High school diploma or GED

Job description

911 Emergency Communications in Newburgh, NY is seeking Fire Dispatcher opportunities. You will coordinate responses to fires, rescues, and hazardous conditions, keeping incident details current and following established response plans.

The role requires strong radio communication and accurate data entry, with shift work that may include nights, weekends, and holidays. A high school diploma or GED is commonly required, and some agencies provide entry-level instruction while others seek trained