24/7 Fire Dispatcher — Emergency Communications Pro

911 Emergency Communications; West Falls (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in West Falls, NY is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, maintain radio contact with responding crews, and document events as they unfold.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some roles may require fire dispatch or EMS training and related certifications depending on the assignment.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Organized information handling

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in West Falls, NY is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, maintain radio contact with responding crews, and document events as they unfold.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some roles may require fire dispatch or EMS training and related certifications depending on the assignment.