Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Austin (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Emergency Telecommunicator Services seeks fire dispatch professionals to coordinate responses at Goodfellow Afb. The role involves receiving incident reports, alerting resources, and maintaining clear communication with responding crews in a high-stakes environment.

Candidates should have a high school diploma, comfort with computer systems and data entry, and relevant dispatch training or certification. This on-site position requires readiness for varied shifts and maintaining accurate incident

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Fire dispatch software

Radio equipment

Job description

Emergency Telecommunicator Services seeks fire dispatch professionals to coordinate responses at Goodfellow Afb. The role involves receiving incident reports, alerting resources, and maintaining clear communication with responding crews in a high-stakes environment.

Candidates should have a high school diploma, comfort with computer systems and data entry, and relevant dispatch training or certification. This on-site position requires readiness for varied shifts and maintaining accurate incident