Fire Communications Dispatcher — 24/7 Emergency Ops

Emergency Telecommunicator Services; Honesdale (Wayne County); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Employee support services

Professional development

Job summary

Emergency Telecommunicator Services seeks skilled fire dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communication with responding crews. The role emphasizes organized information handling and timely alerts to stations.

Applicants should be comfortable with computer systems, data entry, maps, and radio communications. Ongoing training and certifications may be required for specialized assignments and to meet agency standards.

Qualifications

• Requires organized information handling and clear radio communication.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or related coursework may be required for specialized assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Attention to detail

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks skilled fire dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communication with responding crews. The role emphasizes organized information handling and timely alerts to stations.

Applicants should be comfortable with computer systems, data entry, maps, and radio communications. Ongoing training and certifications may be required for specialized assignments and to meet agency standards.