Fire Dispatcher — 24/7 Emergency Communications

Emergency Telecommunicator Services; Negaunee Township (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

Emergency Telecommunicator Services is seeking qualified fire dispatchers to coordinate emergency responses from centralized communications hubs in the United States. The role involves receiving incident information, alerting responding units, and maintaining continuous contact with crews during incidents.

Applicants should have a high school diploma or GED, plus dispatch-related certifications or EMS dispatch training as required by different assignments.

Qualifications

• High school diploma or GED required.
• Dispatcher experience is helpful but not always required.
• Familiarity with computer systems, data entry, maps, and radio communication is important.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Emergency communication

Radio communication

Data entry

Maps proficiency

Computer systems proficiency

Education

High School Diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

Emergency Telecommunicator Services is seeking qualified fire dispatchers to coordinate emergency responses from centralized communications hubs in the United States. The role involves receiving incident information, alerting responding units, and maintaining continuous contact with crews during incidents.

Applicants should have a high school diploma or GED, plus dispatch-related certifications or EMS dispatch training as required by different assignments.